SPRING SERVICE

Spring problem? Put safety first.

Garage door springs carry significant tension and help lift the door’s weight. A broken spring may make the door heavy, uneven, or impossible to operate safely.

Signs that need attention

A visible gap in a torsion spring
A loud bang from the garage
Door suddenly feels unusually heavy
Opener strains or the door only lifts a little

Safety note

Do not try to lift, operate, or repair a door with a suspected broken spring. Springs and cables are under high tension and can cause severe injury. Keep people and pets clear and contact a qualified technician.

What happens next?

Send your location, contact details, and a short description of the issue. The local team can review the information, confirm availability, and discuss next steps with you.

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HELPFUL ANSWERS

Garage Door Spring FAQs

These answers are general guidance. For advice about your specific door, property, and service availability, contact your local office.

What are signs of a broken garage door spring?

Signs may include a loud bang, a visible gap in a torsion spring, a door that suddenly feels very heavy, a door that only opens a few inches, or an opener that strains. These signs are not a definitive diagnosis.

Can I open my garage door with a broken spring?

Do not try to lift or operate the door. A spring helps counterbalance the door’s weight, and the door may be extremely heavy or move unpredictably. Keep clear and contact a qualified technician.

Can I replace a garage door spring myself?

Spring systems store significant energy and can cause severe injury if handled incorrectly. Do not wind, loosen, remove, or adjust springs or related cables yourself. Use a trained garage door professional.

What is the difference between torsion and extension springs?

Torsion springs typically sit on a shaft above the door, while extension springs stretch along the horizontal tracks. Both are counterbalance systems under tension and require proper handling.

Do garage door springs have a predictable lifespan?

Spring life depends on the spring type and cycle rating, door weight, usage frequency, environment, and installation. A technician can assess wear and discuss suitable replacement options.

Still have a question?

Tell us what is happening and the local team can discuss the next step.

Contact your local team ↗